Job Description
FTE/Scheduled Weekly Hours: 1.00 / 40 / 1st Shift (United States of America)
PRIMARY FUNCTIONS Assists provider in caring for clinic patients and performing advanced procedures, utilizing substantial specialized judgment and skill. Educates patients and families to meet identified needs. Assists with staff orientation, training, and development by serving both as a teacher and consultant to other members of the clinic nursing team.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Triages patient telephone calls, obtain and assess chief complaint, history of problem and condition, and advises of symptomatic treatment as needed according to office protocols and/or schedules appointment with provider. Observes and monitors patient condition through telephone interactions and notifies responsible provider of patient conditions and activities or unanticipated reactions to care provided.
2. Provides direct/indirect nursing care to patients
• Demonstrates knowledge of nursing techniques and procedures and considering needs specific to the standard of care for the patient's age and his/her clinical condition.
• Maintains knowledge of and administers/refills prescribed medications and treatments in accordance with approved nursing techniques and as ordered by a provider.
• Maintains responsibility for the welfare of assigned patients, including critical and life threatening patient conditions. Recognizes need for and must be able to perform life saving measures if necessary.
3. Maintains quality communication skills.
• Effectively communicates with patients, families, providers, outside agencies, and hospital personnel regarding patients' hospitalization or clinic visit.
• Uses tact, patience, and understanding when dealing with patients. Treats them with respect and dignity at all times.
• Acts as public relations agent for the office when speaking with patients, other medical institutions, and insurance companies.
4. Provides teaching for patient and family members.
• Adapts teaching to a language and style understood by all parties. Reinforces teaching as needed.
• Utilizes appropriate referral procedure to agencies which will provide continuity of patient care, and acts as a resource to staff and families.
5. Participates in the evaluation and monitoring of the quality of nursing care within the clinic, and collaborates with other nursing/medical staff to structure patient care. Assists in developing strategies to improve the clinical competencies of nursing staff.
6. Works with other members of the nursing staff to maintain the continuity of care of the clinical patient.
7. Maintains patients' electronic records, accurately documenting care provided in a timely manner and ensuring confidentiality at all times.
8. Maintains knowledge of the documentation required to process claims appropriately and ensures all documentation meets current standards and policies.
9. Assists as needed with procedures and the provision of care to alleviate excessive overtime and to maximize total productivity.
MINIMUM QUALIFICATIONS 1. Education, Experience, and Training
a. Must be a graduate of an accredited school of nursing and currently licensed to practice as a Licensed Practical or Registered Nurse in Iowa.
b. Previous experience in a clinic setting preferred.
c. Ability to learn and navigate computer systems including the online training modules, the employee timesheet and the performance appraisal system. Job specific systems are also required.
d. Must possess excellent verbal/communication skills.
e. Must be able to read, speak, and write fluent English.
2. Physical Requirements
a. Sitting - Approximately 90% of shift.
b. Standing- Approximately 5% of shift.
c. Walking - Approximately 5% of shift.
d. Lifting - Approximately 35 pounds. Must use, and require staff to use, when in hospital and pre-hospital settings, proper body mechanics and ergonomics and, as applicable, lifting/moving devices.
e. Twisting - Infrequent.
f. Bending - Infrequent.
g. Squat/Kneel - Infrequent.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her manager.
Requirements are representative of the minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the employee will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship with the Waverly Health Center.
Job Tags
Contract work, Work at office, Shift work, Day shift,