Job Description

Job Description

Job Description

JOB TITLE: Dispatcher
Shift/Hours: Mon-Fri 8-5.
Assignment Duration: Approx 3 months.

See below for important qualities:
- Must have dispatch experience
- Multitasker, there are heavy call, email, and workload volumes
- Good customer service skills

JOB SUMMARY:
- Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between Pilot Freight Services, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.

ESSENTIAL FUNCTIONS:
- Answering phones professionally and timely.
- Answering email requests professionally and timely.
- Providing general customer service.
- Research of shipments for Corporate requests/reports.
- Research of shipments for Accounting requests/reports.
- Communicate charges with accounting when outside vendors are used.
- Understanding TSA regulations.
- Develop pickup/delivery routes and maintain contact with drivers throughout the day.
- Modify daily routes to accommodates the needs of customers.
- Act as a communication liaison between customers, drivers, sales, and Pilot facilities.
- Cultivate strong relationships with drivers and customers.
- Scheduling of residential pickups.
- Able to work overtime and weekend on call rotations.
- Other duties assigned deemed necessary by the Cartage Supervisor.

SKILLS/COMPETENCIES:
- Must be able to type accurately at least 35 WPM.
- Intermediate level Excel and Word.
- Strong written and oral communication skills are essential.
- Ability to manage deadlines.
- Strong knowledge of the roadways throughout the immediate and surrounding areas.
- Ability to work in a team environment in high pressure situations.
- Bilingual helpful: English/Spanish

EDUCATION:
- High School Diploma or equivalent.
- Certifications, if applicable.

EXPERIENCE:
- 3 years dispatching experience.

PHYSICAL REQUIREMENTS:
- This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend, and reach. Extensive use of a phone and a PC is required. Position may require working remotely at times.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Company Description

NESCO Resource Company Overview
Established in 1956, NESCO Resource employs over 10,000 people in 42 states and services a variety of local accounts as well as major accounts. Within NESCO Resource, we have three operating groups with the capability to staff effectively any positions that require Technology, Accounting & Finance, and Clerical & Light Industrial expertise. Rather than the generalist approach most employment agencies pursue, we practice the approach of a specialized staffing firm. We believe our outstanding local growth can be directly attributed to the credibility of our employees and their ability to focus on the specific needs of our customers.

Nesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Company Description

NESCO Resource Company Overview\r\nEstablished in 1956, NESCO Resource employs over 10,000 people in 42 states and services a variety of local accounts as well as major accounts. Within NESCO Resource, we have three operating groups with the capability to staff effectively any positions that require Technology, Accounting & Finance, and Clerical & Light Industrial expertise. Rather than the generalist approach most employment agencies pursue, we practice the approach of a specialized staffing firm. We believe our outstanding local growth can be directly attributed to the credibility of our employees and their ability to focus on the specific needs of our customers.\r\n\r\nNesco Resource is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Job Tags

Work at office, Local area, Immediate start, Remote work, Shift work, Weekend work,

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