Benefits:
Employee discounts
Training & development
Wellness resources
Full-Time Physical Therapy and Acupuncture Front Desk / Receptionist (Mandarin or Cantonese Required)
Location
139 Centre St, New York, NY 10013
Schedule
Monday, Tuesday, Wednesday, Friday & Saturday
9:30 AM – 6:00 PM
30-minute unpaid lunch break
On-site position (not remote)
Position Overview
We are a busy outpatient physical therapy private practice seeking a full-time Front Desk / Receptionist who is Mandarin or Cantonese speaking. The ideal candidate is organized, detail-oriented, and able to multitask in a fast-paced healthcare environment.
Key Responsibilities
Schedule patient appointments and manage daily calendars
Verify and inquire about insurance benefits
Answer phone calls and respond to all communication channels used by the company
Organize and maintain patient files and records
Assist with insurance billing-related matters
Communicate with insurance companies via phone and email
Perform general front desk and administrative duties
Required Skills
Proficiency in Microsoft Excel, Word, and Google Sheets
Strong communication and customer service skills
Ability to multitask, work independently, and solve problems efficiently
Basic office and administrative skills
Job Requirements
High school diploma required
Meticulous, responsible, and enthusiastic attitude
Ability to communicate clearly with patients and staff
Must be legally authorized to work in the United States
Language Requirements
Mandarin or Cantonese (Required)
English (Required)
Compensation
Hourly pay: $18 – $22, based on experience
Healthcare Setting
Outpatient
Private practice
Medical Specialty:
Physical & Rehabilitation Medicine
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