Job Description

Job Description

Job Description

Description:

Job Summary:

The Data Configuration Analyst will be responsible for reviewing all aspects of converting customer and brokerage data into our benefit platform. The role will partner with the Implementation Specialist and the Quality Assurance team to support the enrollment through the life cycle of multiple concurrent enrollments.

Primary Duties and Responsibilities:

The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.

• Develop audit processes for the quality assurance of the transfer of data from one source to another.

• Troubleshoot issues in format, data, and reports related to the conversion of the data and communicate with internal partners and discuss key findings during the conversion process.

• Utilize broader knowledge base for recommended solutions when appropriate

• Incorporate best practices to enhance the conversion experience.

• Quality assurance and testing of cases to ensure accuracy before delivery.

• Resolve system issues detected by broker team and manage support tickets in a timely manner.

• Creative problem solving through independent research where limited standardization may exist.

• Ensure all phases of the system life cycle have been completed and met standards.

• Upload data once Quality Assurance team has formatted file for benefit platform.

• Interpret and translate project specifics, insurance plan designs, eligibility and census information.

Type and Scope of Supervisory Responsibilities:

· None

Skills and Qualifications:

• Experience with benefit platforms to include Selerix, Ease, Employee Navigator

• Working knowledge of terms used in health insurance and ancillary products.

Work Experience Required for this Job:

· 2 years’ experience in employee benefits working with various platforms

· Working knowledge of Open Enrollment timelines, eligibility files, reconciliation of benefits

· High attention to accuracy and detail

· Knowledge with HIPAA involving PHI and HITECH

Education Required for this Job:

· Bachelor’s degree desired by not required.

Attendance Requirements:

Daily attendance is required during normal business working hours

In-person attendance is required for company, client and/or team meetings

• Daily attendance is required during normal business working hours
• In-person attendance is required for company, client and/or team meetings

· The Company reserves the right to require in-person attendance at the Company’s worksite at any time. The Company also reserves the right to make full-time attendance at the Company’s worksite an essential job function for this position if attendance becomes necessary to increase productivity, to develop teamwork, to conduct training, to better address customer needs, or to accomplish any other valid business goal. If full-time attendance requirements for this position materially change, the Company will provide thirty (30) days’ prior notice of the change.

Position Type/Expected Hours of Work:

· This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

· Core business hours are 8:00a.m. to 5:00 p.m. but the employee’s schedules are at the discretion of the supervisor and dependent on the needs of the business.

Travel:

· Travel is primarily local during the business day, although some out of area and overnight travel may be expected

Physical Abilities Required for this Job:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• While performing the duties of this job this individual is regularly required to stand for extended periods of time, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to ten pounds.
• Specific vision abilities required by this position include, close vision, and the ability to adjust focus.

Mental Abilities Required for this Job:

• The ability to solve problems, make decisions, interpret data, organize information, written and oral communication and read/write.

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