Job Description

Customer Care Agent - Join a Team That Puts People First!


Are you a natural problem-solver who loves helping people? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to shine? We're looking for a Customer Care Agent who's ready to bring their energy, communication skills, and customer-first mindset to our team.


This is more than just answering calls; you'll be the voice of our client's company, building relationships, solving problems, and making sure every customer feels valued. If you're dependable, detail-oriented, and ready to go the extra mile, this could be the perfect fit for you!


Schedule: Monday - Friday, 8am - 5pm
Pay: $17/hr.


Key Responsibilities:

• Respond to phone calls, emails, and inquiries with professionalism.
• Solve customer problems with creativity, speed, and care-ensuring satisfaction every time.
• Handle complaints and turn challenges into opportunities for outstanding service.
• Perform accurate data entry and maintain organized customer records and files.
• Partner with your team and leadership on projects and process improvements.
• Ensure customer information, requests, and account updates are entered with precision.

Qualifications:

• 1+ year of customer service experience (bonus if it's in a fast-paced or service-driven industry).
• Excellent communication skills, via phone and in writing.
• Strong computer and data entry skills (typing 45-55 wpm with accuracy and 10-key by touch preferred).
• A positive, flexible, and team-oriented attitude.
• Ability to multitask, stay organized, and adapt quickly.

We offer medical, dental, and vision insurance, 401k options, life and disability insurance, Earned Wage Access (access a portion of your earned wages before your payday), employee discount programs, referral bonus potential, unmatched professional development, and more!


If you're ready to join a company that recognizes hard work, rewards initiative, and values exceptional customer service, we want to hear from you! Click "Apply Now" and start building a career where every interaction makes an impact.

Job Tags

Flexible hours, Monday to Friday,

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