Job Description

Content Designer – Alpha Omega Join the federal design team to enhance citizen engagement worldwide. Alpha Omega is building a federal design team to enrich digital experience and deliver better services to U.S. citizens. Clearance Required: Public Trust – Federal Client requires U.S. citizenship. Work Location: Remote. Key Responsibilities Evaluate legacy content management system and develop migration path. Collaborate with user experience analysts and UI designers to develop unified themes and artifacts for multiple websites using USWDS as foundation. Refactor and migrate content from Drupal onto new platform and test effectiveness. Develop mockups for web pages and new features using UI and UX fundamentals. Understand mobile app and responsive web design patterns and best practices. Design, write, edit, test, and improve content to fit into revised information architecture. Update product flows, interface language, education materials, product names, navigational nomenclature, terminology, taxonomies, and other content across Meta products and experiences. Give and solicit feedback from UX design peers to build best products. Use collaborative design tools such as InVision, Figma, Sketch. Collaborate with internationalization and localization teams to deliver consistent user experience in multiple languages. Develop and implement information architecture for content delivery to improve customer engagement. Develop content effectiveness measurement and analytics strategy. Deliver iterative progress using agile methodology. Validate code is built as designed during projects, according to brand standards, style guides, and pattern libraries. Perform system testing and report bugs. Conduct user interviews and review customer satisfaction reports for areas of improvement. Required Qualifications Bachelor’s degree in a related field or 6+ years of experience in content management and design. 1–3 years of experience working with CMS like Drupal or WordPress and refactoring content strategy. Experience with HTML and CSS frameworks and media formats. Experience working in Agile teams. Adept at simplifying and communicating complex ideas to broad audiences. Familiar with content tooling and/or front‑end programming. Proven systems thinking and aptitude for learning technical systems. UX writing and communication experience. Excellent written and verbal communication skills. Proficient in Microsoft Office: Word, PowerPoint, Excel. Federal experience is a plus. Education Bachelor’s degree in a related field required. Substitution with 6+ years of content management and design experience acceptable. Benefits PTO including paid parental, military, and bereavement leave. Eleven paid Federal holidays, five floating holidays. Health and Dental Insurance (100% employer paid premiums). Life Insurance, STD/LTD term disability coverage. 401(k) plan with match vested after 2 years. FSA/DFSA/HSA flexible benefit plans. Annual Tuition & Professional Development Reimbursement. Application Deadline March 28, 2026 Equal Opportunity Alpha Omega Integration, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. Culture & Values Guided by HEART—Harmony, Engagement, Accountability, Resourcefulness, Tenacity— we foster a culture of innovation, collaboration, and continuous learning. #J-18808-Ljbffr Alpha Omega

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