Community Specialist | PRUDENTIAL CENTER Job at Lululemon Athletica, Boston, MA

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  • Lululemon Athletica
  • Boston, MA

Job Description

Overview lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and a growth‑oriented environment for our people. Job Summary The Community Specialist is responsible for executing the store’s community strategy, engaging with the community through relationship building, events, and other activities, including supporting product seeding and attending local studios. They develop and sustain local key relationships with ambassadors and other influential community partners, providing synergistic value. The Community Specialist also delivers a world‑class guest experience on the floor, bringing a community perspective to guest connections. Core Responsibilities Collaborate with store leadership to bring the community strategy to life, focusing on community foundations and guest experience. Establish and manage local relationships (e.g., Ambassadors, Sweat Collective, studio owners, partner studios) to increase new guest acquisition and guest retention. Engage with the local community to identify Ambassador or partner opportunities and enhance the store’s status as a community hub. Connect with guests on the floor to assess needs, provide technical product education, and integrate omnichannel programs into a seamless guest experience. Attend, support, and/or host local and regional community events. Execute the product seeding strategy through community partners and Ambassadors. Review community‑relevant data to share insights and recommendations with store leadership regarding events, projects, or initiatives. Contribute to a respectful and inclusive team environment that welcomes differences and supports a productive and engaging experience for all team members. Job Requirements Must be legally authorized to work in the country where the store is located Must have the ability to travel to the assigned store with reliable transportation Schedule / Availability The work schedule can vary based on store needs Shifts typically include mornings, afternoons, evenings, weekends, and holidays During peak times or special events, the schedule may include early mornings or late nights/overnights Experience 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building Job Assets (Nice to Have; Not Required) Education: High school diploma/GED/equivalent, or higher Experience in building or maintaining relationships with clients, groups, or partners; motivating teams to accomplish goals What We Look For Inclusion & Diversity: Creates an inclusive environment that values differences Integrity: Behaves honestly, fairly, and ethically Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships Planning and Organizing: Plans and organizes work efficiently to meet priorities Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives Learner Mindset: Is curious, open to feedback, and pursues ongoing learning Self-Leadership: Takes responsibility and inspires others to support goals Interactive Communication: Conveys information effectively when interacting with others Work Context Work may occur in various locations, including within the store with bright lights and loud music and at community locations Involves building relationships, strengthening partnerships, and participating in fitness/movement events Work is performed as part of a team or independently, often using a computer or other devices Compensation & Benefits Package Base Pay Range: $22.50 – $25.89/hour (varies by location) Target Bonus: $2.00/hour Total Target Base Pay Range: $24.50 – $27.89/hour lululemon’s compensation offerings include a pay‑for‑performance philosophy. Eligibility for bonus programs depends on program requirements. We also offer extensive total rewards, including health and dental benefits, paid time off, retirement matching, employee discounts, wellness programs, development opportunities, and more. Some benefits are subject to eligibility requirements and may be changed at any time. EEO Notice lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, disability, military service, pregnancy, or any other protected status. Reasonable accommodation is available upon request. This policy applies to recruitment, hiring, compensation, benefits, and all terms of employment. Application Note Note: Only applicants under consideration will be contacted. If you need individualized support, email accommodations@lululemon.com with the position title and location. #J-18808-Ljbffr Lululemon Athletica

Job Tags

Local area, Shift work, Night shift, Day shift, Afternoon shift, Early shift,

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