Job Description

Community Specialist | Chicago N Michigan lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people. Job Summary The Community Specialist is responsible for executing the store’s community strategy, engaging with the community through relationship building, events, and activities including supporting lululemon product seeding and attending local studios. They develop and sustain local key relationships with lululemon Ambassadors and other relevant community partners, providing synergistic value. The Community Specialist also delivers a world-class guest experience on the floor, bringing a community perspective to guest connections. Core Responsibilities of the Job Collaborate with store leadership to bring Community strategy to life through the pillars of community foundations and guest experience. Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention. Engage with the local community to identify future Ambassador or partner opportunities and to position the store as a community hub. Connect with guests on the floor to assess needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience. Attend, support, and/or host local and regional Community events. Execute the product seeding strategy through community partners and Ambassadors. Review community-relevant business data and metrics to identify insights and share recommendations with store leadership regarding events, projects, or initiatives. Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members. Job Requirements Must be legally authorized to work in the country in which the store is located Must have the ability to travel to the assigned store with reliable transportation Schedule/Availability The work schedule can vary based on store needs Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays During peak times or events, the schedule may include early mornings or late nights/overnights Experience 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement, or community building Job Assets (nice to have; not required) Education: High school diploma/GED/equivalent, or above Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities What We Look For Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences Integrity: Behaves in an honest, fair, and ethical manner Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships within and across the company and community Planning and Organizing: Plans and organizes work efficiently to align with priorities Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives Learner Mindset: Curious, open to feedback, and pursuing continuous growth Self-Leadership: Takes personal responsibility and inspires others to buy-in Interactive Communication: Conveys information effectively when interacting with others Work Context Work can occur in various locations and environments, including moving through the store with bright lights and loud music, and at locations throughout the community Work involves building relationships, strengthening community partnerships, and participating in fitness or movement events Work is performed as part of a team, sometimes independently, and may involve use of a computer or other devices Compensation & Benefits Package Base Pay Range : $22.50 - $25.89/hour, subject to minimum wage in the location Target Bonus : $2.00/hour Total Target Base Pay Range : $24.50 - $27.89/hour lululemon offers a compensation program based on pay-for-performance and market location, with eligibility requirements for bonuses. The company provides a comprehensive benefits package and opportunities for career development. Extended health and dental benefits, and mental health plans Paid time off Savings and retirement plan matching Generous employee discount Fitness & yoga classes Parenthood top-up Development course offerings and leadership programs People networks, mentorship programs EEO Notice lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on protected characteristics. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This policy applies to all terms of employment. If you need accommodation, email ataccommodations@lululemon.com with the position title and location. #J-18808-Ljbffr Lululemon Athletica

Job Tags

Similar Jobs