Job Description

Job Description

Job Description

Join Hope The Mission: Where Compassion Meets Action!

Are you passionate about making a difference and eager to contribute to a meaningful cause?

At Hope The Mission, Our mission is to prevent, reduce and eliminate poverty, hunger, and homelessness. We do this by offering immediate assistance and long-term solutions to community members.

Hope the Mission is currently seeking a Client Service Monitor to join our Inside Safe Site and be a part of this impactful journey. At Hope The Mission, you'll have the chance to be at the forefront of our mission, working alongside a talented group of professionals who are united by a shared vision of a better world.

See below info regarding details about this positions requirements as well as an overview of our full time employee benefits:

Amazing Benefits provided for all eligible staff!

• Employer paid employee health benefits:(including teledoc).: Available to Part-Time Eligible and Full Time Employees!

• Dental, Vision & Life Insurance: Available to Part-Time Eligible and Full Time Employees!

• Five additional voluntary insurance packages: Available to Part Time Eligible and Full Time Employees!

• Generous Paid Time Off: Enjoy a healthy work-life balance with paid time off for Full time Employees to include: vacation, floating holidays, company paid holidays, and sick leave!

• Professional Development: We are committed to your growth with opportunities for training, workshops, and career development!

• Employee Assistance Programs!

Job Summary:

HOTV's Bridge Housing provides a safe, low-barrier, and supportive 24-hour residence to persons experiencing homelessness. Clients receive shelter, food, and case management services. Working under the supervision of the Bridge Housing Program Manager, the Shelter Monitor fulfills the mission of the Hope of Valley Rescue Mission by successfully providing supervision and support to the residents of the Bridge Housing Program.

Skills and Minimum Qualifications:

• Understand and support the mission statement of Hope of the Valley Rescue Mission

• High school diploma or GED

• 1-2 years' experience working with the homeless or similar population

• Must possess solid proficiency of Microsoft Office Suite

• Excellent verbal and written communication skills. Must possess basic grammar and spelling skills

• Possess the necessary initiative, adaptability, and responsibility to work with minimum supervision

• Must possess excellent problem-solving skills

• Ability to interact with others professionally

• Knowledge of Housing First, Harm Reduction, and Trauma Informed principles

• Experience working with a diverse population, with sensitivity to differences in culture, religion, sexual orientation, race, age, and physical and mental illness

• Valid CPR/First Aid certification or ability to obtain within 30 days of hire

• Must be TB-cleared prior to hiring

• A criminal background check is required

• Local travel may be required

• A Valid CA driver's license is required

Duties include but are not limited to:

• Ensure the safety of participants and guests by providing on-site client supervision

• Ensure client compliance with program rules, policies, and procedures

• Distribution of necessary supplies including handing out bedding, clothing and hygiene items as needed

• Assist with sanitation of client belongings in hot box and new bed assignment upon intake

• Watch for and report suspicious or unusual activity to the appropriate authorities; investigate alarms or noises and remove trespassers from the facility/property

• Work in partnership with on-site security

• Respond to emergency situations as appropriate

• Notify emergency services personnel, such as law enforcement, fire department, and paramedics in cases of emergencies

• Complete written reports and incident logs of daily activities

• Answer telephone and take messages for clients and staff

• Resolve client issues as needed using de-escalation and crisis intervention techniques to help clients work through conflict

• Monitor facility and report any maintenance concerns as needed

• Assist with the serving of daily meals

• Ensure cleanliness of the facility, including sweeping, mopping, vacuuming as needed

• Restock supplies in the bathrooms and dining area

• Assist with maintenance of resident laundry schedule

• Ensure clients are following proper hygiene practices

• Work with clients to improve their independent living skills

• Clean restrooms, dormitory areas, offices and common areas

If you are ready to bring your amazing skills, passion, and dedication to our cause, Hope the Mission would love to hear from you! Apply now!

◊ EEO: HOTV (Hope of the Valley) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HOTV complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, placement, promotion, recall, transfer, leaves of absence, compensation and training.

◊ HOTV will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HOTV is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide

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