Campus Services HR Representative III Job at Inside Higher Ed, Hanover, NH

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  • Inside Higher Ed
  • Hanover, NH

Job Description

Posting date:

07/17/2025

Open Until Filled:

Yes

Position Number:

1129376

Position Title:

Campus Services HR Representative III

Hiring Range Minimum:

$70,000

Hiring Range Maximum:

$80,000

Union Type:

Not a Union Position

SEIU Level:

Not an SEIU Position

FLSA Status:

Exempt

Employment Category:

Regular Full Time

Scheduled Months per Year:

12

Scheduled Hours per Week:

40

Location of Position:

Hanover, NH

Remote Work Eligibility?:

Onsite only

Is this a term position?:

No

If yes, length of term in months.:

n/a

Is this a grant funded position?:

No

Position Purpose:

This role supports a positive and productive work environment by partnering with hiring managers on position development and management, coordinating with Labor Relations and managers on employee investigations, and executing system actions for new hires, transfers, rate changes, terminations, payments, and other related tasks. Key responsibilities include developing and managing positions through the Dartmouth systems, submitting and tracking payroll actions, responding to reporting and data requests, and completing special projects as assigned.

Required Qualifications - Education and Yrs Exp:

Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent professional experience may be considered in place of a Bachelor’s degree.
  • Five-plus years of progressive HR experience, with some exposure to employee relations.
  • Demonstrated ability to gather information and present findings of investigations in a clear written report.
  • Excellent written and verbal communication skills, with the ability to explain findings clearly.
  • High level of professionalism, integrity, and confidentiality.
  • Experience in working with Excel spreadsheets and presentation software.
  • Excellent problem-solving skills.
  • High degree of attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications:

  • Previous exposure to employee relations.
  • Demonstrated proficiency in using HRIS (Human Resources Information Systems).
Department Contact for Recruitment Inquiries:

Kelly Mousley

Department Contact Phone Number:

Kelly.G.Mousley@dartmouth.edu

Department Contact for Cover Letter and Title:

Kelly Mousley, Assistant Director, Campus Services Human Resources

Department Contact's Phone Number:

Kelly.G.Mousley@dartmouth.edu

Equal Opportunity Employer:

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check:

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?:

Not an essential function

Special Instructions to Applicants:

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy.

Additional Instructions:

This position is 100% onsite, located on the Hanover, NH campus

Quick Link:

Description:

Position Management

  • Collaborate with hiring managers to develop and review position descriptions.
  • Manage position-related actions within the Dartmouth Online Review and Recruit system, ensuring accuracy and compliance with institutional guidelines.
  • Facilitate smooth onboarding and offboarding processes.
  • Create letters including for new hires, promotions, incentive payments.
  • Partner with specific department leaders to assess current and future staffing needs.
  • Provide back-up support to other HR colleagues in recruiting during times of high volume.
  • Monitor the status of temporary employees for specific departments to ensure active assignment tracking.
Percentage Of Time:

40

Description:

Employee Relations & Policy Guidance

  • Guide supervisors and staff on workplace expectations, HR policies, and best practices. Follow up on workplace matters involving Title VII and IX, accommodations, and short-term disability to ensure timely updates and coordination of employee work status.
  • In collaboration with the Assistant Director, Campus Services Human Resources (CS HR), address employee relations issues by providing guidance and support to employees and supervisors, ensuring a fair and consistent application of policies and procedures.
  • Conduct preliminary fact-finding for employee concerns, document findings, and recommend solutions to resolve workplace conflicts. Participate in investigations related to employee complaints, misconduct, or policy violations, collaborating with Labor Relations, HR leadership, and legal counsel as needed.
  • Participate with Assistant Director, CS HR, in creating counseling sessions and composing formal disciplinary documents. Collaborate with department managers to address routine and complex employee relations issues. Acts independently in disciplinary matters as requested.
  • Collaborate with supervisors and managers to support employee performance, engagement, and retention.
Percentage Of Time:

30

Description:

People Operations

  • Under the Assistant Manager, CS HR’s supervision, submit requests through Onbase for Campus Services position changes, including new hires, rehires, promotions, transfers, rate changes, hiatuses, stipends, security access, supplemental payments, special assignments, and payments. Liaise with Finance Center and Payroll on specific requests or troubleshooting.
  • Research payroll issues and communicate follow-up to employees.
  • Track rate changes including upgrade progressions for SEIU positions.
  • Administer recurring CS HR projects, including performance evaluations, service awards, and footwear stipend payments.
Percentage Of Time:

10

Description:

HR Analytics

  • Collect HR data for the Director of HR, Learning & Development, Campus Services, to support identifying trends and actionable insights related to employee turnover, engagement, performance, and other workforce metrics.
Percentage Of Time:

5

Description:

Special Projects

  • Lead or contribute to HR-related special projects as assigned, driving process improvements and strategic initiatives within the division.
Percentage Of Time:

5

Description:

Collaboration and Communication

  • Foster a positive, inclusive, and productive work environment through effective communication and collaboration with hiring managers, leadership, and other stakeholders.
  • Serve as a resource for HR best practices, ensuring consistency and efficiency across the division.
  • Assistance for Communications team, and Culture and Employee Belonging (CEB) team regarding maintaining up-to-date employee lists; various other reports including new hires/terminations; milestones; tech needs report for IT, 100-day report; special events employee lists. Respond to different data and information requests from CSV departments and to special requests.
Percentage Of Time:

5

Description:

Culture and Employee Belonging We are actively striving to make Campus Services a desirable place to work in the Upper Valley, a place where people feel welcome, can be their authentic selves, are heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.

  • Demonstrates a commitment to inclusion and cultural awareness through actions, interactions, and communications with others.
  • Participates in division-wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability, and Respect)
  • Willingness to foster a growth mindset in the areas of improving culture and inclusion across the division.
Percentage Of Time:

5

--:

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

--:

Performs other duties as assigned.

Job Tags

Full time, Temporary work, Remote work,

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