Job Description

Jira Administrator

Needed for a contract to hire opportunity with SOC's client to work on-site in Malibu, CA. ***An active TS/SCI clearance is required for the role*** Job Description: The ideal candidate will have experience with Jira and its associated modules and stack, demonstrating a deep understanding of Jira's capabilities and how they can be leveraged to improve our project management and tracking processes.

Responsibilities

Jira Administration:

• Configure and manage Jira instances, including setting up projects, boards, workflows, and custom fields.
• Implement and maintain permissions and access controls in Jira.
• Perform regular system maintenance, upgrades, and optimization.

Jira Modules & Integration:

• Expert-level knowledge in Jira Software, Jira Service Management, and Jira Core.
• Proficiency in managing and configuring Jira plugins and add-ons such as ScriptRunner, Portfolio, Risk Register, WBS Gantt, Project Link, Forms.
• Integrate Jira with and migrate data from other tools such as Confluence, Microsoft SharePoint, Excel, and Project.

Workflow Design & Automation:

• Design and implement custom workflows to support various project and issue types.
• Develop and deploy Jira automation rules using Jira Automation, ScriptRunner, and other automation tools.
• Create and manage custom scripts for Jira using Groovy, Python, or similar scripting languages.

Reporting & Dashboards:

• Develop custom reports and dashboards in Jira to meet the specific needs of various stakeholders.
• Utilize Jira Query Language (JQL) to create complex queries for data extraction and reporting.
• Ensure accurate and timely reporting of key performance indicators (KPIs) and metrics.

User Support & Training:

• Provide expert-level support and troubleshooting for Jira users.
• Conduct training sessions and create documentation for end-users and administrators.
• Advocate best practices for Jira usage and project management within the organization.

Required Qualifications

• Minimum of 4 years of experience in Jira administration and configuration.
• In-depth knowledge of Jira Software, Jira Service Management, and Jira Core.
• Proficiency in managing Jira plugins and add-ons such as ScriptRunner, Portfolio, and others as defined or needed.
• Experience integrating Jira with other tools and/or Plug Ins, and migrating data from other third-party tools.
• Strong scripting skills with Groovy, Python, or similar languages.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills

Preferred Qualifications

• A current Top Secret/SCI security clearance
• Jira Administrator or Jira Project Administrator certification or equal experience of 7 years of Jira Administration.
• Experience with Jira deployments and administering Atlassian Data Center.

Education

• Bachelor's degree in computer science, Cybersecurity, Information Technology, or a related technical discipline. (Relevant experience and certifications may be considered in lieu of a degree for exceptionally qualified candidates.)
• DoD 8570.01-M IAT Level II (or higher) certification (e.g., CompTIA Security+, CySA+, GICSP, GSEC, CISSP)

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to stand, climb, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 30 pounds.

Employment Prerequisites: The following requirements must be met to be eligible for this position: successful completion of a background investigation and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Note: Any pay ranges displayed are estimations, which may have been provided by job boards. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. #INDSOC Estimated Min Rate: $55.00 Estimated Max Rate: $75.00

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